Maintenance & Frequently Asked Questions

Keep your floor looking like new:

Use Mats

Shoes carry sand, grit and small stones which will abrate the floor surface in the same way that sandpaper does. Place mats at entrances and where possible place a mat on the inside as well as outside. Use runners and rugs in high traffic areas.

Direct Sunlight

Like any quality furnishing or floor covering in your home, direct sunlight will cause discoloring over time. To avoid fading and discolouring, filter direct sunlight with curtains or blinds.

Maintenance Plan

The most important thing you can do to keep your floor looking like new is to establish a regular maintenance/cleaning programme. Just how regularly you need to maintain/clean the floor is totally dependent on the environment the floor is in. Factors such as the level of traffic, the degree of grit carried onto the floor, pets and children, the condition of the immediate outside area etc. all have significant influence on the wear of the floor.


Use an anti-static dust mop to collect dust and dirt. Note some people use a vacuum cleaner, generally we recommend against vacuum cleaners because often the brushes on the vacuum head wear thin and the floor is scratched by the metal.


Wash the floor. Use a non-smear detergent which is designed to clean all floor surfaces. Apply with a sponge mop. Wring out the mop in clean warm water and wipe off excess, leaving only a damp finish on the timber surface. Avoid harsh detergents and abrasive cleaners. Do not use normal household cleaners as they may contain a mild abrasive.


It is advisable to apply a maintenance coat before the surface has been excessively worn. This will save the need for expensive resanding. Just when this maintenance coat will be required is again entirely a factor of wear and care. Obviously the greater the traffic the sooner the need for a recoat.

Frequently Asked Questions

Will sanding take out all marks?

No, sanding and polishing will take out most marks, but may not remove deep cuts/scratch marks/ oil/water/paint and acid stains.

How long will sanding our floor take?

Most residential floors will be completed within 3 to 4 days depending on Temperature and type of Sealant used. It is advisable to allow 7 days for not only the sanding and coating to be done but also to fully cure. The floor will be dry to lightly walk across 1 day after the final coat.

Is there much dust?

We have the latest up to date machines that minimize dust.

Which coating and finish should I choose?

We recommend a polyurethane due to its excellent wear and strength. Water Base and Tung Oils are more suitable for “lighter traffic” across your new floor. Depending on light and colors you should choose a finish that will best suit your home. Matt/Satin/Semi Gloss and Full Gloss are available.